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Frequently Asked Questions


With L-Card Pro you can eliminate the need for printing paper cards. L-Card is a new, 21st century eco-friendly, digital era business card. You can easily create an unlimited number of personal electronic cards for various needs using the professional Business Card Design Suite, as well as preloaded templates for creating 'Fast Cards", or by converting your existing paper card designs in L-Card. You can share, receive and organize cards to best fit your needs using your smartphone or tablet. L-Card is not just an electronic business card…it is a Smart Card loaded with many cutting-edge features.

Yes, you can. With L-Card Pro you can accurately scan and convert all your business cards into L-Cards using our award-winning OCR/BCR technology. There is NO limit to the number of cards you scan and convert to L-Cards. Use Copy Existing Card button on the Home page to scan an existing paper business card.

L-Card Pro uses the best Business Card Reading OCR software on the market. However, there may be cases when you will have to edit information after scanning a card. You can use several preselected editing options using the dropdown located next to each line, as well as manual editing options within each data field.

You can easily organize all your cards in L-Card Pro using our simple and user-friendly interface. You can store cards in a folder of your choice with a single tap. Choose from Library, Favorites, and Groups/Events folders. You can create an unlimited number of groups, change the name of the groups, and easily move cards between libraries.

No, you will never lose accidentally deleted cards. You can always recover them from the Trash folder located in the Settings section of the app. If you delete cards in the Trash, the cards will be deleted permanently. For your security, Groups cannot be deleted without entering your account password.

Yes, you can. L-Card Pro allows you to easily edit card details including the image and company logo. As soon as you edit the business card information, it will instantly update details on all of your previously shared cards worldwide.

To edit your card please go to My Cards, select the card you would like to edit and swipe card from Right to Left. Edit information and tap PREVIEW and then SAVE. If you have a video attached to the card you can publish a new video by tapping YES on the Edit Video pop up.

When you first tap the Copy Existing Card button on the Home screen you will be asked to play the Copy Card Tutorial video. You can also find the same video under the Help section in Settings.

You can send instant or prerecorded videos up to 30 seconds long. You can also link videos of any size from any video hosting site, such as YouTube, Vimeo, Facebook, Twitter, etc.

To set a personal L-Card as the default card for easy sharing, tap the “Check” mark located in the top right corner of the My Cards page.

To add your personal L-Card to your email signature, tap the Add L- Card to my signature button located on the bottom of the Share Card page and enter the email to receive the detailed instructions together with the links to the selected L-Card and L-Card icons.

Yes, you can. Just select the “i” button below the selected card in your library to open the Details page and tap the Add to Contacts button. The job is done! It is that easy.

Sometimes there is still a need to have a paper copy of your business cards for a person’s contact information filing purposes or when providing information to someone who does not have immediate access to their mobile device. L-Card Pro allows you to easily print selected cards or your entire library on sheets.

L-Card Pro allows you to create CSV files for selected cards, libraries or your entire database. To generate a CSV file for every card you store in L-Card Pro, go to Settings and select the Export Full Database CSV tab. You can email that file to the address of your choice.

Yes, you can always upgrade your account from L-Card to L-Card Pro without losing any cards located under your L-Card account.

L-Card offers its users unbeatable card sharing ability! You can even attach your personal L-Card to your Gmail signature, allowing you to always make your mark! To learn how to attatch your L-Card, click the link below!

How Do I Add L-Card Signatures to Gmail?

Yes, the recipients of your digital cards DO NOT need to have the app to add cards to their Contacts on mobile devices or computers. Just tap "Save Card to Contacts" button located below the QR code on the shared card and save the information. It's that easy!

 

Yes, the recipients of your digital cards DO NOT need to have the app to add cards in Outlook or Google Contacts. Just click the "smart" L-Card icon, open the card URL, click the "Save Card to Contacts" button located above the QR code and save the information. It's that easy!

Sure! We actually encourage users to use transparent logos when creating L-Cards from templates. We think your cards will look more professional if your company logo does not show any background.

The information shown by Recommended fields will appear on the face of the business card. The Optional field allows you to add and share the additional contact information and will appear on the "i" (info) page found under business cards in Libraries. We encourage you to add your company address info to every card you create if you would like the card recipients to find your office location and get driving directions with a single tap.

When you receive new videos, the library buttons on the app’s home screen will have the alert showing the number of new video messages received. If you agree to accept notifications from L-Card Pro you will also receive new video alerts on the app icon on your device's screen. The L-Cards with the newest videos are always listed on top in libraries.

Secure Storage
We employ protection against network security issues such as Man in the Middle (MITM) attacks, and packet sniffing. L-Card applications are hosted on a highly secure, cloud-based platform. The data center is in compliance with ISO/IEC 27001:2013, 27017:2015, 27018:2014, and ISO/IEC 9001:2015 for the services we are using.

Secure Data Transfers
Data between users and our cloud-based server is transferred over a secure channel using 256-bit TLS (Transport Layer Security) encryption with 2048 bit private RSA keys, the high-level standard for secure internet network connections. We use Secure Sockets Layer (SSL) as a standard security technology for establishing an encrypted link between a server and our users.

Secure Cloud folders
User cards are placed on secure cloud buckets to prevent unauthorized access to the cards. These buckets can only be referred via signed URLs. With signed URLs, you specify an user or service account which must have sufficient permission to make the request that the signed URL will make.

Secure user sessions
User sessions on L-Card platform are employed via JWT. A JWT technically is a mechanism to verify the owner of some JSON data. It’s an encoded string, which is URL safe, that can contain an unlimited amount of data (unlike a cookie), and it’s cryptographically signed.

Your Data is Backed Up
Redundant backups of all data over multiple servers are used to prevent the remote possibility of data loss. In the unlikely event that this redundancy was to fail, your contacts, as well as your devices, will still contain copies of your data. 

 

You can easily create the eleganat custom QR design for your digital business cards. Feel free to use the code to print it on marketing materials and give-aways, show it on a TV screen during your presentations or place the code on banners and yard signs. Your contacts can scan the L-Card QR code with the iPhone/iPad and latest generation Samsung devices general Camera app, or any generic QR readers. Contact information change on L-Card will automatically upgrade the existing QR codes. This wil save you money and time.

Use the link to see the custom QR code designer tutorial video:  Create the Custom QR Code

It's easy to create an elegant and customized digital L-CARD!  Browse through our templates and quickly select one to use, or upload your own background image, logo, and even profile picture to create your perfect digital business card! Inserting your social media is a breeze! A custom message can be included, and you can even add custom text with customizable font options. Additionally, uploading your own custom card is simple!

Use the link below to access the "Creating a Custom L-CARD instructions" and learn how to do all of the above!

Creating a Custom L-CARD Instructions

    Video Tutorial 

L-Card offers many features for displaying your business card to make sure you get the publicity you deserve! With the ability to add your L-Card to a webpage, you can share your personna worldwide. To learn how to take full advantage of this feature, click the link below!

How do I add an L-CARD to a Webpage?

Exporting cards to CRMs of your choice has never been easier than with L-Card Pro's seamless design! The app also offers data export via CSV file for maximum flexibility.

To learn more about these features click the link below!

Exporting L-Cards Instructions

L-Card Enterprise is a unique digital business card and contact managment software that offers organizations the tools to manage their employee business cards from a centralized database.

To learn how to get started with this amazing feature, click the link below!

Getting Started with Enterprise (PDF)

Tutorial Video

L-Card Enterprise offers oraganizations the ability to create a centralized electronic business card template that all employees can personalize and edit. The Enterprise admin can establish what fields may be edited and what fields will appear on the template.

To learn how to create a template, check out the link below!

Creating a Template (PDF)

Tutorial Video

Upon creating a template, L-Card gives Enterprise admins the ability to invite their employees to the created template, providing an uniform and professional look to company cards.

Learn how to invite employees to join Enterprise by clicking the link below!

Employee Onboarding (PDF)

Tutorial Video

L-Card is the only digital business card application on the market allowig users to upload a card beckgrounds of your choice to design L-Cards. Please watch the tutorial video below for a step by step instructions.

Create Digital Cards Using Custom Backgrounds

 

L-Card is the only digital business card application on the market allowig users to upload digital files of the predesigned cards. Please watch the tutorial video below for a step by step instructions.

Upload Custom Card Designs

You can add as many file links as you lke to your card. These files can include documents, videos, online meeting links, flyers and catalogs. Always tap the CONFIRM button before exiting the page to remove or add files.

You can easily add a calendar link of your choice to your cards. Just open a card in the My Cards folder and tap the Add Calendar button. You can then paste the link in the field and save.

Your contacts can always see the image of your business card, together with the card and video links every time you share it via Text, Email and WhatsApp (Android). Facebook and Twitter also support this feature. 

Every time someone clicks on your card link or scans your L-Card QR code, your card page will open. Shortly after, your contact will see the Exchange Contact Info box pop up on a page asking him/her to share contact information as well as a message. After the information is shared, you will receive an email notification which will include a link of the default digital business card the system creates for your contact automatically, as well as the message. You can then save the card in your L-Card Libraries if you choose to. 

L-Card Analytics will provide you with the data of every card saved in your L-Card platform using the Exchange Contact Info feature. You can view and print reports as often as you like. 

The Fast Card option gives you the ability to design your electronic business card in less than 2 min using the predesigned card templates. However the infomation fields customization is limited. You can't relocate or remove any contact infromation fields from the template except the Address. We recommend you to selct the template where you can fill out all the fields shown on the card.

The Build Your Own option allows you to build the card of your choice by using our large libray of the pre-designed templates, upload your own backgrounds and business card designs files.